Terms and Conditions

1. Introduction

Welcome to Na Navigator ("App", "Service"). These Terms and Conditions ("Terms") govern your use of Na Navigator, provided by RemotAudácia – Soluções em Saúde LDA’s ("Company", "we", "us", "our"). By accessing or using our App, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the App.

2. Medical Disclaimer

THE APP IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ OR ACCESSED THROUGH THIS APP.

No doctor-patient relationship is created by your use of this App. The App does not offer medical advice. Any information, calculations, or suggestions provided by the App, including those generated by artificial intelligence (AI) features, are for informational purposes only and should be independently verified and critically assessed by qualified medical professionals before being applied to patient care.

3. User Accounts

If you create an account in the App, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

4. Use of the App

You agree to use the App only for lawful purposes and in accordance with these Terms. You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for its intended purposes.

Prohibited uses include, but are not limited to: violating any applicable national or international law or regulation; exploiting, harming, or attempting to exploit or harm minors; transmitting, or procuring the sending of, any advertising or promotional material without our prior written consent; impersonating or attempting to impersonate the Company, a Company employee, another user, or any other person or entity; engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the App, or which, as determined by us, may harm the Company or users of the App or expose them to liability.

5. Artificial Intelligence (AI) Features

The App may utilize AI to provide features such as risk assessment, chatbot responses, and prescription suggestions. You acknowledge that:

• AI-generated content is for informational purposes only and is not a substitute for professional medical judgment.
• AI models may produce inaccurate, incomplete, or biased information. All AI outputs must be critically reviewed and verified by a qualified healthcare professional before any clinical decisions are made.
• The Company is not responsible for any decisions made based on AI-generated content.

6. Intellectual Property

The App and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of RemotAudácia – Soluções em Saúde LDA’s and its licensors. The App is protected by copyright, trademark, and other laws of both Portugal and foreign countries.

7. User-Generated Content (e.g., Custom Libraries)

If you create or upload content to the App, such as custom IV solution libraries, you retain ownership of your content. However, you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your content in connection with operating and improving the Service. You are solely responsible for the accuracy and legality of any content you provide.

8. Limitation of Liability

IN NO EVENT SHALL THE COMPANY, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE APP; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE APP; (III) ANY CONTENT OBTAINED FROM THE APP; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THE APP OR THESE TERMS SHALL BE LIMITED TO [Specify an amount, e.g., $100, or the amount you paid, if any, for use of the App - TO BE DEFINED BY LEGAL].

9. Indemnification

You agree to defend, indemnify and hold harmless the Company and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the App, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the App.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Portugal, with jurisdiction in Lisbon, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least [e.g., 30] days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our App after any revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: innovation@reconqueringmed.com.